Archive for December 2009

You’re Awesomer: Leaving Customers with an Awesome Feeling

So I’m spending some time with my invoicing system — not my most favorite thing to do, though I do appreciate the simplicity of FreshBooks — and I get stuck. I’m not sure if it’s a user experience problem or a me problem.

I contact customer service via an online form. … continue reading You’re Awesomer: Leaving Customers with an Awesome Feeling

6 Ways to Enhance Your Mobile to Web User Experience

Learning from The Best Camera

Just got back from lunch at Cucina Urbana with a couple super genuine, cool people from digital-telepathy. I’m pretty certain they are back in their offices downloading The Best Camera, after telling them about its signature “Chase Jarvis” photo filters.

Yesterday I posted how the mobile app … continue reading 6 Ways to Enhance Your Mobile to Web User Experience